Returns & Exchanges

At The Monastery Store, we want your home to be a sanctuary of peace; if you are not completely satisfied with your purchase, you may return or exchange items within 30 days of delivery. All returned products must be in their original, unused condition to ensure a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and zip code to select the items you wish to send back.

• 2.
  Prepare the Package

  Carefully pack your items in their original packaging, ensuring all fragile home decor is securely padded to prevent damage during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our workshop receives and inspects your return, we will process your refund or exchange within 5 to 7 business days.